Terms of Service

All negotiations and discussion should happen via e-mail, in English. 
 

Commissioners must wait until the official opening and send me a filled google docs form. I only respond to forms that are sent to me while my commissions are open, properly filled.
 

To ensure the highest level of satisfaction, the form should be filled after careful consideration, including every relevant detail and reference.
 

I offer a price quote based on the information in the request form. I start working on the project after payment has been made, but I won't ask for any amount until I can start (latest the following week). Specifics will be discussed privately. 
 

The project can be adjusted to the available budget, but requesting a lower price without shifting the quality and/or other features will result in the cancellation of the commission. 
 

I work in the order of the requests I receive, on a first-come-first-serve basis. If the project has to be prioritised because of a deadline, holiday, birthday, etc, it must be clearly stated in the request form and extra fees may apply. The Priority Fee depends on the scale of the project and the deadline as well.
 

Once I approved a slot, minor changes are acceptable. The concept, theme and references can be changed entirely once per slot, but a new price will be calculated. If the overhaul of the entire project happens more than once, the commission will be cancelled, and the commissioner will need to apply for another slot. 
 

By sending a request form, the commissioner confirms their confidence in their ideas, expresses their willingness to pay for and work on the project, offering their feedback whenever necessary. I am happy to offer my insight if requested, but extensive ideation is not included in the price.
 

If no feedback is received, a project that has been paid for will be put on a halt for two weeks. After two weeks, it will be finished and delivered, no feedback accepted. A 30-day delay can be requested if serious circumstances occur and the commissioner is unable to participate in the project for a while, but such occurrences need to be communicated.
 

If I receive references for a design as guidelines, I will do my best to use those ideas to create something similar but unique, and I can do minor shifting based on the commissioner's feedback. However, more back-and-forth turns this into a design process and therefore extra fees will apply. Naturally, if the character already has their own detailed design which I can "copy" 1:1, this will not be an issue.
 

Copying unique designs and characters that belong to someone other than the commissioner OR a popular media will be refused without exception. I will not change my workflow for specific projects, I will not try to copy the style of other artists, and I will not “re-draw” or “fix” existing artworks. The only exception is if the character lives in a specific universe, a popular title, or if a popular style is preferred by the commissioner: in this case, I’m happy to adapt to the original style if possible. (This only applies to proportions and facial features, not my workflow, and it may come with extra fees.) 
 

I like to include people in the process. The commissioner will be shown progress at different stages, and they may request relevant changes in each stage for free. Things that could have been changed at an earlier stage will be charged for. (eg. if the pose has been agreed upon during the Sketch phase but then needs to be changed after the drawing has been colored.)

‣ Sketch: shifting the pose or expression, slightly different outfit, background. After 2 major changes, extra fees will apply. 
‣ After the sketching stage: color adjustments, small details. Bigger changes will cost extra. 
‣ Mid-/after rendering (if applicable): every change will be charged for. 
 

From start to finish, it usually takes me 1-4 weeks to finish a project, rarely more. This depends heavily on the responsiveness of the commissioner, and the scale and number of the project(s). Any delay or unforeseen circumstances will be communicated.  
 

I keep the right to deny the request if it violates any of my terms, if I don’t feel comfortable with it for any reason or if the commissioner has been reportedly abusing other artists’ terms. 
 

Please remember that in this special field, the artist’s performance depends on their mood and level of inspiration. Delivering a certain quality is very important to me, I would like to take my time with each commission - to a reasonable extent, of course.